Relate is a non-profit organisation

Relate West Surrey is a Registered Charity and a Company Limited by Guarantee. We do not aim to make a profit from our services, but we do need to cover the cost of our overheads.

Service Initial Consultation Up to £50,000 per year £50,000 to £70,000 per year £70,000 to £90,000 per year £90,000 to £110,000 per year £110,000 or above per year
Adult Relationship Counselling Online £78 £78 £93 £98 £103 £108
Adult Relationship Counselling F2F £83 £83 £100 £110 £120 £130
Psychosexual Therapy Online £100 £100 £110 £120 £130 £140
Psychosexual Therapy F2F £110 £110 £120 £130 £140 £150
FAMILY Online £80 £80 £93 £98 £103 £108
FAMILY F2F £90 £90 £108 £115 £120 £130
iRELATE Online £60 £60 £60 £60 £60 £60
iRELATE F2F £70 £70 £70 £70 £70 £70
Compulsive
Sexual
Behaviour (CSB)
£100 £100 £110 £120 £130 £140
One session therapy £90 £90 £90 £90 £90 £90

Advance payment

You will be asked to pay in advance of your consultation appointment and all other appointments thereafter. We accept all types of payment, except American Express.

Cancellation policy

Our counsellors’ time is a precious commodity. When you commit to a course of counselling, we ask you to do your very best to come at the agreed time every week. This helps you to make the best use of your counselling and also helps us to manage the service efficiently. We ask you not to cancel a counselling session without a very good reason. If you do need to cancel, please make sure that you give as much notice as possible.

If you cancel an appointment with more than 24 hours’ notice (Monday to Friday 4pm), then any payment you have made in advance will be refunded.

If sessions are cancelled with less than 24 hours’ notice, you will be charged your weekly payment. If payment has been made in advance, no refund of fees can be given. This is because we will have incurred all the expense of providing the appointment and will probably not be able to use it for another client. Cancelled and unkept appointments are a heavy burden on the charity’s finances.

More than two consecutive cancellations may prompt your counsellor to consider withdrawing our service altogether so that your timeslot can be offered to someone else on our waiting list.

Free counselling

You may be eligible for free counselling from national partnerships. Please click here for further information.

Contact us today

To find out more, or to make an appointment:

  • Email us

  • 01483 602998

Our core services

Relationship counselling

Help for couples and individuals who are worried about their relationship.

Individual counselling

Help for people who have concerns about their wellbeing.

Young people counselling

Help for children and young people whose worries are affecting their wellbeing.

Family counselling

Help for families when problems are affecting family relationships.

Sex therapy

Help for couple and individuals to achieve happy and satisfying sex lives.

Mediation for separation

Help for separating and divorced couples to reach a pre-court agreement on the practical matters.